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Job Description

Job Title

London Programme Manager

Reporting To

Fundraising and International Programmes Manager

Conditions of Service

£15 per hour 21 hours per week with occasional evening and weekend work. Contract to end of April/beginning of May 2022 with possible extension pending funding.

Location

London – Stoke Newington, remote.

Deadline for applications is 5pm on 22nd of October 2021.

The organisation:

AMURT UK is a grassroots disaster relief and community development organisation. We work with local communities to relieve the immediate suffering of those affected by disaster and crises and help them move on with their lives through community building activities.

In the UK, AMURT’s projects focus on feeding the homeless, engaging with volunteers, avoiding food waste and support to refugees and asylum seekers. We have homeless feeding programmes in London and Liverpool, drop-in English classes for asylum seekers in Liverpool and the Food for All health food shop and herbal dispensary, a trading company that donates its profits back to AMURT UK.

We also partner with AMURT chapters internationally which respond to the specific needs and challenges of their local areas.

AMURT has always relied on committed and trusted volunteers to implement its programmes and is now looking for a Programme Manager to run its London programmes.

Main Purpose of Job

  1. Coordinate and ensure AMURT London Programmes run smoothly
  2. Manage London Programme staff and HR issues
  3. Manage partnerships with other actors
  4. Responsible for Monitoring and Evaluation of AMURT UK’s London programmes
  5. Research new service possibilities
  6. Develop new projects for AMURT UK in London

Main duties and responsibilities

  1. Manage and ensure London programmes run smoothly
        1. Manage a team of part-time staff to ensure the successful and safe delivery of AMURT’s London Programme operations:
          • Supervising the Volunteer Coordinator to ensure they have found volunteers for all roles required
          • Supervising the Logistics Coordinator to ensure all the elements for the delivery of the service are available
          • Supervising the Social Enterprise Manager to ensure the successful development of AMURT’s brand new social enterprise
        1. Carry out and implement necessary risk assessments for programmes
        2. Oversee all hygiene and health and safety procedures are maintained across all programmes
        3. Source any necessary materials/merchandise for programme i.e. sleeping bags, clothes, PPE, disposables, ingredients
        4. Be responsible for and manage the programme budgets in communication with the Finance Officer.
        5. Lead on development of a London Programmes Manual
  1. Manage London Programme staff and Human Resource issues
        1. Manage London Programme staff including providing monthly supervision
        2. Assess London Programme staff performance and productivity and ensure they have the support they need
        3. Identify training and development needs for staff and volunteers
        4. Responsible for ensuring modular training for volunteers is developed and performed as per funders’ expected outcomes
        5. Manage recruitment of London Programme Staff
        6. Deal with any HR issues arising
        7. Work in communication with the fundraiser, to develop and manage a yearly budget
  1. Manage partnerships
        1. Work with existing charity partners such as venues, donors, and beneficiaries, to ensure partnerships run smoothly, good relations are maintained, and deliverables are met
        2. Identify and engage with new partners
        3. Ensure all new partners sign and adhere to Memorandum of Understanding including any monitoring requirements
  1. Be responsible for Monitoring and Evaluation of AMURT UK’s London programmes
        1. Monitor and evaluate status of London programmes on a regular basis to ensure that it is meeting the needs of our beneficiaries; e.g. through regular surveys
        2. Undertake needs assessments as requested
        3. Be responsible for follow-up with partners on monitoring requirements and collecting this information intermittently
        4. Provide regular reports with impact data which can be displayed on the website
  1. Research new service possibilities and develop new projects for AMURT UK in London
        1. Identify needs and explore possibilities for developing new programmes or expanding existing ones
        2. Work collaboratively with Fundraising manager on funding applications and by providing data from needs assessments and project outcomes.
        3. Work with the team to implement new projects
        4. Develop user manuals for any new programmes

Person Specification

Education

  • Bachelor degree or certification

Experience

Essential

  • Minimum of 3 years’ full-time work experience in a related field
  • Experience of managing staff
  • Experience managing projects/programmes
  • Proven ability to attract, deploy and motivate a team
  • Developing new programmes and attracting funding for these
  • Experience of ensuring health and safety and food hygiene standards are maintained
  • Experience of recruitment
  • Experience of dealing with Human Resource issues

Desirable:

  • Understanding of working the field of food/catering
  • Ability to teach cooking skills or managing trainers
  • Experience of working with food poverty
  • Previous monitoring and evaluation work
  • Work with or alongside a small charity

Skills/ knowledge

Essential

  • Excellent organisational and interpersonal skills
  • Can coordinate activities and roles
  • Good written and oral English communication skills
  • Good literacy, numeracy and IT skills, including MS Office

Desirable:

  • Driving license, able to drive when needed
  • Knowledge of AMURT/EL projects

Abilities

  • Works well within a team
  • Understanding of working with volunteers
  • Can work independently as needed, setting and achieving personal goals and operational targets
  • Work well under pressure and meets deadlines
  • Willingness and ability to undertake routine administrative tasks
  • Can think and act strategically

Qualities

  • Outgoing and personable nature
  • Approachable, trustworthy and discrete
  • Empathetic
  • Enthusiastic
  • Positive
  • Conscientious, with good judgment
  • Determined and committed to high quality standards
  • Ability to adapt and react quickly

Attitude and Approach

  • Innovative, creative and proactive with an analytical and solution-oriented approach
  • Positive, uses initiative and works as a team member of AMURT UK
  • Sensitive, respectful and committed to equality and social inclusion
  • Sets an example to other staff members and volunteers
  • Neutrality with all staff
  • Willingness to improve own knowledge and skills by participating actively in training sessions and capacity building activities
  • Understanding and supportive of AMURT’s vision and ethos

Personal Circumstances

  • Able to adapt work hours to programme needs, including evening and weekend work.

Ability to work

  • Existing Right to Work in the UK
  • Recent DBS check (or will obtain one)

Application form

Can be downloaded here https://amurt.org.uk/wp-content/uploads/AMURT-UK-Job-Application-form-LPM-deadline-22nd-October.doc

To apply for this job, please return your completed and signed application to: hr@amurt.org.uk

Information contained in this form will be used only for the purposes of recruitment and will be managed and stored in keeping with the requirements of the Data Protection Act)

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